Privacy Policy for Riverez

Introduction

Riverez is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide to us.

WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide

Summary: We collect the personal details you share with us.

When you show interest in learning more about us, our services, or our products, or when you engage with our services in any way (such as participating in activities or contacting us), you may voluntarily provide us with personal information.

Sensitive Data: We do not handle any sensitive personal information.

Payment Details: If you make a purchase, we may collect the required data to complete the transaction—like your payment method details and security code. These payment details are stored securely by Google Pay. You can view their privacy policy here: https://policies.google.com/privacy.

App-Related Data: When you use our mobile application(s), and if you grant permission, we may collect certain data including:

Device Information: Details like your mobile device ID, model, operating system version, manufacturer, browser version, hardware model, IP address (or proxy), and mobile network info may be gathered automatically.

Push Notifications: We may ask to send you notifications through the app. You can disable these alerts through your device settings. We use this information to keep the app functioning securely, solve issues, and analyze performance internally.

All personal data you provide should be truthful, accurate, and current. Please inform us if any of your information changes.

Information We Collect Automatically

Summary: Some data is automatically collected—such as your IP address and technical details—when you interact with our services.

When you visit or use our platform, we automatically gather certain data. While this information doesn't directly identify you (e.g., it doesn’t include your name), it may include your device info, IP address, browser type, language settings, operating system, and usage patterns. This data helps us ensure security, improve functionality, and analyze how the services are used.

The automatically collected data may include:

Logs and Usage Information: Our servers automatically generate logs with details like your IP address, browser settings, interactions with the service (including time and date, pages visited, features used, etc.), system errors or crash reports, and general usage behavior.

Device Information: We may collect data about the device you're using to access our services—such as your device type, IP address or proxy, hardware and software configuration, mobile carrier, and system settings.

2. How We Use Your Information

In Short: Your information is used to operate, enhance, and manage our Services, communicate with you, ensure safety and prevent fraud, and comply with legal obligations. In some cases, we may also use your data for other purposes with your explicit consent.

We handle your personal information in different ways, depending on how you interact with us. Here are some of the main reasons we might process your data:

To gather feedback: We may use your information to ask for your input or comments about your experience with our Services and to stay in touch regarding your usage.

To provide personalized ads and content: Your data may help us create and display content or advertisements tailored to your preferences, location, and interests.

To analyze user behavior: We may examine how users engage with our Services to gain insights into usage patterns and make improvements based on those trends.

To assess marketing performance: We may use your information to evaluate how effective our advertising and promotional efforts are and to fine-tune future campaigns for better relevance.

To protect someone’s well-being: In rare situations, we may process your data to protect someone’s vital interests—for example, in situations that could involve harm or risk to safety.

3. What Are the Legal Grounds for Using Your Information?

In Summary: We process your personal data only when we have a valid and lawful reason for doing so. This might include your consent, legal requirements, the need to provide you with our services, to protect your rights, or to support legitimate business activities.

If You're Located in the EU or UK:

Under the General Data Protection Regulation (GDPR) and UK GDPR, we are required to outline the lawful bases we rely on when processing your personal information. These may include:

Your Consent: We may use your information when you have actively agreed to a specific use. You can withdraw your consent at any time. Learn more by clicking here.

Legitimate Interests: In some cases, we may use your data to support our business goals, as long as those interests don't override your fundamental rights and freedoms. Examples include:

Showing personalized content or ads relevant to your interests

Studying usage patterns to improve our Services

Supporting promotional efforts

Improving user experience based on how the Services are used

Legal Compliance: We may process your information to fulfill legal obligations—such as cooperating with authorities, asserting legal rights, or providing required documentation in legal proceedings.

Vital Interests: In urgent situations involving someone's safety, we may use your data to protect your life or the life of another person.

If You're Located in Canada:

We may use your personal data with your express consent for specific purposes, or based on implied consent when the context clearly allows it. You can revoke this consent at any time. Click here for more information.

In certain exceptional circumstances, the law may allow us to collect and use your information without consent. Examples include:

When it's clearly in an individual's best interest and consent cannot be obtained quickly

For the purpose of detecting or preventing fraud or during investigations

During specific types of business transactions under certain legal conditions

To handle insurance claims using information from witness statements

To identify individuals who are injured, ill, or deceased and to notify next of kin

When there is reasonable suspicion of financial abuse

When seeking consent would interfere with an investigation and data collection is legally justifiable

When disclosure is required by legal instruments like court orders or subpoenas

If the data was created as part of a professional activity and used within that context

When the data is used solely for journalistic, artistic, or literary work

If the information is already publicly available and legally permitted for collection

4. When and With Whom We Share Your Personal Data

In Summary: We may share your personal information under specific circumstances outlined here, and with particular categories of third-party partners.

Sharing with Third-Party Providers

We may share your personal data with trusted third parties—such as vendors, consultants, contractors, or service providers—who assist us in running our services. These parties are granted access to your information solely to perform tasks on our behalf and under our instructions. They are bound by contracts that ensure they:

Use the data only as directed by us

Do not disclose your information to others

Keep your data protected and retain it only as long as necessary

Some examples of the types of third parties we may share information with include:

Advertising networks

Cloud service providers

Analytics platforms

Data hosting companies

Payment service providers

Tools for performance tracking

Other Situations Where Sharing May Occur

Business Transactions: If our business is involved in a merger, acquisition, sale of assets, financing, or similar transaction, your information may be transferred or disclosed as part of those processes.

Offer Wall Features: Our apps may feature third-party "offer walls" that provide rewards (like virtual currency or items) in exchange for completing promotional tasks. These walls may use demographic or location-based data to present offers. Clicking on an offer may redirect you to an external website, and we may share a unique user ID with the offer wall provider to track rewards and prevent abuse.

5. How Long Do We Retain Your Information?

In Summary: We retain your personal data only for as long as it's needed to fulfill the purposes described in this privacy policy, unless a longer period is legally required.

We store your personal information only for as long as it's necessary to achieve the goals outlined in this notice. However, in some cases, we may be obligated to retain data for a longer duration due to legal, tax, accounting, or regulatory requirements.

Once we no longer have a valid reason to keep your personal data—whether for business or legal purposes—we will either permanently delete it or anonymize it. If immediate deletion isn’t possible (for instance, if the data is stored in secure backups), we will ensure it is safely stored and blocked from any further use until it can be properly erased.

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone in this age group.

If we become aware that a child under 13 has submitted personal data to us, we will take immediate steps to remove that information from our systems.

If you are a parent or legal guardian and believe your child has shared personal information with us, please contact us promptly so we can take the appropriate measures to address the situation.

Contact Information

If you have any questions, concerns, or feedback regarding this Privacy Policy, feel free to reach out to us at any time.

Riverez
Andres Aguiar 1705
Montevideo, Uruguay.

📧 Email: riverezcontact@gmail.com

We’re here to assist you and will respond to your inquiry as soon as possible.